Orders & Returns

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How Long Until My Items Arrive? 

We know you'll be eager to receive your order, so we strive to ship quickly. In-stock items leave our facility within 1-2 business days from payment received.

Domestic (BE) shipped usually arrive 2-3 days from shipment date..

International orders do take longer depending on where they are shipping, the mail system of that country and customs. Delivery time can vary from 3-10 business days (or up to 40 days with UPS).

If shipped with DPD, you will receive a mail with tracking number.

Find below our shipping rates:

Shipping to Belgium

  • 1-6 bottles | 9, - €
  • 7-12 bottles | 12, - €
  • 13-18 bottles | 18, - €
  • 19-24 bottles | 24, - €
  • 25-36 bottles | 36, - €

Shipping to Austria, Denmark, France, Germany, Luxembourg, The Netherlands, United Kingdom

  • 1-6 bottles | 18, - €
  • 7-12 bottles | 18, - €
  • 13-18 bottles | 24, - €
  • 19-24 bottles | 36, - €
  • 25-36 bottles | 48, - €

Shipping to other EU countries

  • 1-6 bottles | 54, - €
  • 7-12 bottles | 54, - €
  • 13-18 bottles | 54, - €
  • 19-24 bottles | 108, - €
  • 25-36 bottles | 108, - €

Perhaps your shipping address is located in a zip code where island supplements may apply. In that case you will receive a mail with a separate url for additional payment.

Please consult island zip code and surcharges in attached pdf.

What is our return/refund policy?

We take great pride in the quality of our products. Should there be any problem with your order, please contact us immediately and we will make our best efforts to resolve the issue.

Please kindly note we do not offer refunds, but gladly provide store credits or exchanges. Shipping costs are non-refundable and all costs for return shipments are the responsibility of the customer.